Privacy policy

Privacy Policy

Last updated: July 2, 2026

This Privacy Policy describes how LIZRHA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lizrha.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Information We Collect

To better serve you with high-quality youth athletic footwear, outdoor amphibious aqua shoes, and ensure a smooth shopping experience, we collect certain personal information about you from various sources:

  • Information You Provide Directly: This includes basic contact details (such as your name, shipping address, billing address, phone number, and email address) and payment information (credit card numbers, payment account details) processed securely through our payment gateways.
  • Information Collected Automatically: When you visit our Site, we automatically collect certain information about your device and interaction with our Site (such as IP address, browser type, device information, and cookies) to optimize your browsing experience and improve our store performance.

2. How We Use Your Personal Information

We use your personal information strictly for legitimate business operations, including:

  • Providing Products and Services: To fulfill and process your orders, arrange shipping, send order confirmations, and process payments.
  • Customer Support: To respond to your questions, process returns or exchanges, and assist with any product or sizing inquiries via our support team.
  • Security and Fraud Prevention: To detect, investigate, or prevent potential fraudulent activities, ensuring a secure environment for our customers.

3. Data Protection & Secure Shopping

Your security is our absolute priority. Our Site utilizes Secure Sockets Layer (SSL) encryption and fully compliant, secure payment processing systems to ensure that all financial data and personal details transmitted during checkouts are highly protected. We enforce strict internal controls to safeguard your data against unauthorized access, loss, or alteration.

4. No Sale or Misuse of Personal Information

We highly value the trust of our global community. We do not sell, rent, share, or disclose your personal information to third parties for their marketing or advertising purposes. Your data is only shared with essential trusted service providers (such as shipping carriers like DHL/UPS/USPS and payment processors) strictly to fulfill your transactions.

5. Cookies

Our Site uses cookies to enhance and personalize your shopping experience, such as remembering items in your cart. You can manage or disable cookies through your browser settings, though doing so may affect your ability to use certain features of the Site.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with an updated "Last updated" date.

7. Contact Us

If you have any questions about our privacy practices, wish to exercise your data rights, or need assistance, please contact us directly via our official customer service channels: